GDPR Rights and Data Protection

Last Updated: January 2025

This page explains your rights under the General Data Protection Regulation (GDPR) and how to exercise them when using War Robots Multiplayer Battles.

1. Overview of GDPR

The GDPR is a European Union regulation that protects personal data and privacy. While radiantprefix.com is based in Australia, we respect GDPR rights for all users worldwide.

This page provides detailed information about your data protection rights and how we handle your personal information.

2. Data Controller Information

The data controller responsible for your personal information is:

radiantprefix.com
82 Albert Street
East Melbourne VIC 3002
Australia

Contact us about data protection:

3. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

3.1 Right to Access

You have the right to know what personal data we hold about you. This includes:

How to request: Email support@radiantprefix.com with "Data Access Request" in the subject line. We will respond within 30 days.

3.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data. This includes:

How to request: Log into your account to update most information directly. For other corrections, contact support@radiantprefix.com.

3.3 Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data in certain circumstances:

Limitations: We may retain data if required by law or for legal claims.

How to request: Email support@radiantprefix.com with "Account Deletion Request" in the subject line.

3.4 Right to Restriction of Processing

You can request that we limit how we use your data when:

How to request: Contact support@radiantprefix.com explaining why you want restriction.

3.5 Right to Data Portability

You can receive your personal data in a structured, machine-readable format and transmit it to another controller. This applies to:

What you receive: Your account information, game progress, and other personal data in JSON or CSV format.

How to request: Email support@radiantprefix.com with "Data Portability Request" in the subject line.

3.6 Right to Object

You can object to processing of your personal data when:

Direct Marketing: You can always opt out of marketing communications using the unsubscribe link in emails or by contacting us.

How to request: Contact support@radiantprefix.com specifying what processing you object to.

3.7 Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that significantly affects you. We do not make such decisions, but if we did, you could:

4. Legal Basis for Processing

We process your data based on:

4.1 Consent

You give clear consent for specific processing activities, such as:

You can withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

4.2 Contract Performance

Processing is necessary to provide the game service, including:

4.3 Legal Obligation

We must process data to comply with legal requirements, such as:

4.4 Legitimate Interests

Processing is necessary for our legitimate interests, including:

We balance our interests against your rights and do not process data in ways you would not reasonably expect.

5. Data We Collect

We collect and process the following categories of personal data:

5.1 Account Information

5.2 Gameplay Data

5.3 Technical Data

5.4 Communication Data

6. How We Use Your Data

We use your personal data for these purposes:

7. Data Sharing

We share your data only in limited circumstances:

7.1 Service Providers

We work with third parties who help us operate the game:

These providers are contractually obligated to protect your data and use it only for specified purposes.

7.2 Legal Requirements

We may disclose data when required by law or to:

7.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your data may be transferred. We will notify you of any such change.

8. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. We ensure adequate protection through:

9. Data Retention

We retain your personal data for as long as necessary to:

Retention Periods:

10. Data Security

We implement appropriate security measures to protect your data:

In the event of a data breach affecting your rights, we will notify you and relevant authorities as required by GDPR.

11. Cookies and Tracking

We use cookies and similar technologies. You can control these through:

11.1 Cookie Consent Tool

When you first visit our site, you can choose which cookies to accept. You can change your preferences at any time.

11.2 Browser Settings

Most browsers allow you to:

11.3 Types of Cookies We Use

12. Children's Privacy

War Robots is for users aged 13 and above. We do not knowingly collect data from children under 13. If we learn we have collected such data, we will delete it promptly.

Parents or guardians can contact us to:

13. Withdrawing Consent

Where processing is based on consent, you can withdraw it at any time:

13.1 Marketing Communications

13.2 Cookies

13.3 Data Processing

To withdraw consent for other processing, contact us. Note that withdrawal does not affect the lawfulness of processing before withdrawal.

14. Making a Request

To exercise your GDPR rights:

Step 1: Contact Us

Email support@radiantprefix.com with:

Step 2: Identity Verification

We verify your identity to protect your data. You may need to provide:

Step 3: Processing

We will:

Step 4: Response

We will provide our response via email. For data access requests, we will provide data in a portable format.

15. Fees

We do not charge fees for exercising your GDPR rights unless:

If a fee applies, we will inform you before processing your request.

16. Right to Lodge a Complaint

If you believe we have not handled your data properly, you can:

16.1 Contact Us First

We encourage you to contact us first so we can address your concerns:

16.2 Lodge a Complaint with Supervisory Authority

You have the right to complain to a data protection authority. For EU residents, contact your local authority. For Australian residents, contact the Office of the Australian Information Commissioner:

Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au

17. Updates to This Page

We may update this GDPR information from time to time. Changes will be posted with a new effective date. We will notify you of significant changes through:

18. Additional Resources

For more information about data protection:

19. Contact Information

For questions about GDPR or to exercise your rights:

20. Commitment to Privacy

At radiantprefix.com, we are committed to protecting your privacy and respecting your data rights. We believe in transparency and give you control over your personal information.

We continuously review and improve our data protection practices to ensure compliance with GDPR and other privacy regulations.